We ship all orders within 1-2 business days. Standard shipping is typically via UPS or the U.S. Postal Service and you should allow 5 to 8 business days for standard delivery once an order has been shipped. If expedited shipping is required, please select that as your shipping choice.
Return and Exchange
GavaTea strives to provide exceptional customer service and the perfect shopping experience each and every order. If you are not completely satisfied with your order, you may return or exchange eligible items with original packaging within 30 days of purchase for either a refund or exchange.
Please note that opened tea or items purchased through special promotion, sales, or clearance are final sales, and therefore not eligible for returns or exchange.
Purchases made with a credit card or debit card can be refunded to the same card.